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City Utilities and Services

 

Seneca LakeAffordable utilities and superb services give Geneva businesses a clear advantage.


Geneva's primary source of drinking water is Seneca Lake, which contains the highest quality water in New York State. The lake’s Class A rating, combined with Geneva’s excellent treatment facilities, results in the best possible water for City residents. The City’s sewage treatment facilities are also excellent. The system, which has a 4 million-gallon-per-day capacity, currently treats only 2.5 million gallons per day. Water rates for industries and residences are the same, as are sewer rates. Billing occurs four times per year. Contact the City's Engineering Department for additional information.

Electric and gas service is provided by New York State Electric and Gas Corporation (NYSEG). NYSEG provides generous rate reductions on gas and electricity for commercial and industrial customers who add new load in Geneva’s Empire Zone (EZ). The company also provides various technical services and consultations to all customers. (800-572-1111).

Telecommunication service is provided by Verizon. Billing occurs monthly. Besides basic phone service, additional services provided by Verizon include: additional listing, custom calling, non-published listing, touch-tone, call waiting, call forwarding, three-way calling, and speed calling. Paid services such as caller ID, anonymous call rejection, call return, call trace, per-call restrict, all-call restrict, and per-call display are available for customers’ needs. Verizon also offers telecommunications products and services to meet the varying needs of customers with visual, hearing, speech, and motion disabilities. (890-7100).

The Geneva Fire Department provides service to the City with the help of three professional fire companies: Hydrant Hose Company, C.J. Folger Hook & Ladder Company No. 1, and Nester Hose Company. The City’s fire protection is excellent, with an ISO class 3 rating. This high rating allows Geneva businesses to enjoy substantial savings on fire insurance premiums. The Town of Geneva is served by three volunteer fire companies: White Springs Fire Association, West Lake Road Fire Department, and North Side Fire Department.

An experienced network of law enforcement officials is dedicated to preserving public safety and welfare in Geneva. The Geneva Police Department has jurisdiction within the City while the Ontario County Sheriff’s Office, located in Canandaigua, serves the surrounding area. New York State Police barracks are located in Canandaigua and Waterloo.
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